Profitable Artisanal Jewellery Making

How Taylor Jewellery turned a relaxing hobby into a profitable business.

Happy Sunday. It’s that time of the week again, newsletter time!

Firstly, a big thank you to everyone that supported the first edition of The Five to Nine Formula last week. The positive feedback has been much greater than expected. Since now I know people actually want to read this, I’m afraid you’re stuck with me.

As mentioned last week, I have a whole host of interviews lined up over the coming months. Each interview being very different from the last, so there is definitely something for everyone.

This week, we are showcasing Taylor Jewellery, an artisanal designer and creator of bespoke jewellery. This business, based in North Yorkshire, U.K. has fulfilled hundreds of individual orders over the last two years and has grown to become the owner’s sole income stream. This interview is filled with ‘gems’ of knowledge and is an inspiration to anyone wanting to make it in the hand-crafted goods market.

The 5-9 Formula Line Breakk

TAYLOR JEWELLERY

Can you tell us a little bit about yourself and your business? What made you want to start it?

I suppose the first thing to share is that I like to be busy, in fact the busier the better! Straight from university I went into teaching and stayed there for the next 32 years, despite the very long hours and at times impossible demands, I loved it! The stress though was starting to take a toll, and I knew I needed to find something to address this, something completely different. I settled on jewellery making; a creative activity I could immerse myself in that didn't require a computer or red ink! Fast forward a few years, I had two grown up children, and had waved goodbye to the world of education, but I was not ready to stop work altogether, so I decided to turn my hobby into a business: Taylor Jewellery was born.

So what is Taylor Jewellery?

In a nutshell, I design and make unique pieces of jewellery using semi-precious stones, glass, crystal, wood and ceramics. I focus on necklaces and earrings, although I do make the occasional bracelet. Over the past two years I have made hundreds of pieces of jewellery, each of them has been different. Even when I was commissioned to make bracelets for a group of bridesmaids, the colour theme remained the same, but each design was unique. 

I'm always happy to take commissions if someone is looking for something for a particular occasion or outfit. I also mend and alter people's jewellery, even if they haven't bought from me.

What are some key lessons you’ve learned from running your business?

I suppose the first thing I learnt was that it is very different to just having a hobby. There was now a stack of admin to set up and keep on top of. I had to start planning ahead, buying in large quantities of raw materials, booking artisan markets, being mindful of seasonal demands, insurance policies and so on. As I trade at artisan markets, I also had to purchase the 'shop' equipment - the commercial gazebo, tables, display stands, card machine and of course rechargeable lights - no point having beautiful pieces of jewellery if the customers can't see them in the depths of winter!

I also became aware of the importance of displaying the products to the best effect. I was pretty naïve about this at the outset. Fortunately, help was at hand. It was at my first big market: a three-day event, over a bank holiday weekend, just as things were returning to a post COVID normal. Day one and sales were terrible. I was near to giving up before I had even started. But you don't survive all those years dealing with teenagers to quit when things get tough. So, I asked a selection of my fellow traders to give me a full critique of my stall and products. They were very honest and for that I am still immensely grateful. My jewellery was 'beautiful', 'unique', 'eye-catching' - huge boost to my badly bruised ego. The way I had it displayed though was 'appalling', 'boring' and 'flat' - well I did ask for honesty. A complete overhaul and more money to outlay on display furniture ensued. So, I guess the key lessons I learnt in the early days were:

- Be prepared to spend money before you make money.

- Ask others for their opinions, particularly those who are not emotionally invested in you and your business.

- Listen to those opinions and act on them, without losing sight of what your business ethos is.

- Set up your administrative systems at the outset - they can evolve as time and experience dictate.

Is there anything you wish you’d known before starting?

This is a difficult question for me. I have enjoyed learning along the way and perhaps knowing too much at the start might have put me off taking the plunge.

Having a son who is a successful businessman helped enormously, not just with the business stuff, but the encouragement to keep going; as well as a husband who can turn into reality the sometimes-strange display furniture that I request. I know the question is not asking for a piece of advice, but I would say getting someone in your corner at the outset is a huge plus.

What milestones or achievements are you most proud of?

Still being in business counts as the most important achievement; that and still making sure all my pieces of jewellery are unique (though I must confess I did duplicate some Christmas tree and wreath earrings).

I do most of my markets with an organisation called Little Bird, becoming a part of this family of traders has been an important milestone for me and Taylor Jewellery. Little Bird is a hugely supportive group of artisan traders in North Yorkshire, we trade in many of the market towns around the Ripon area. Like anything that is worth doing it takes a while to learn what works, so the first time a new trader asked for my advice I felt a real sense of achievement.

Can you share a memorable customer experience or feedback?

Anytime someone visits my stall wearing a piece of my jewellery is a real buzz, and when they tell me how much they love it and how often it has been admired, what more can I ask for?

I'm lucky to have had many positive experiences from the gentleman who told me I was 'the answer to all his problems' and promptly bought five pieces, to the lady who bought a necklace for her sister, but 'loved' it so much she kept it for herself and had to return for a different piece. But one of my fondest memories is of an elderly gentleman with arthritis who was struggling to open the zip of his bag, we got to chatting (such a charming man). Anyway, at the following market, I was able to present to him my new range of unique extended zip pulls - he purchased three! Listening to your customers is so valuable.

Where can people find you?

I'm often asked if I have a website, I don't and to be honest I don't see my business going that way. I prefer for people to see and feel my jewellery, I'm not sure that 2D images do them justice - after all I'm a jewellery maker not a photographer! Having said that, I do have an Instagram page. Here people can see some of my pieces and get in touch with me directly.

I attend monthly artisan markets in Ripon, Knaresborough, Harrogate, Leyburn, and Easingwold. Feel free to message me if you would like the dates. Hopefully I see you at one of these.

To me, what stands out the most is how people turn to a relaxing hobby to escape the stress of work which then in turns pays off to become a whole new business venture. It’s exciting to know that there are so many possibilities to turn a pastime into a job, if you really wanted.

The 5-9 Formula Line Breakk

🧰 Tools & Resources:

If you’re thinking of starting a side hustle but don’t know where to start, consider using my Side Hustle Starter Guide. I've distilled years of experience and research into a concise, easy-to-follow guide, ensuring you have everything you need to hit the ground running.

This guide is designed to give you the confidence, vision, and motivation to start your own successful side gig.

Check it out here!

If you want to read some of my previous interviews, you can check them out here.

Thank you all,

See you next week! 👋